Prestige Pergolas & Straight Fencing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at prestigepergolasandstraightfencing.com (the "Site").

1. Information We Collect

Information You Provide Directly

When you submit a form on our Site, request an estimate, contact us, or otherwise provide information to us, we may collect the following information:

Full name

Phone number

Email address

Address

City or ZIP code

Service interest

Project description

Other information you choose to provide regarding your project

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the Site

Referring URL and exit pages

Approximate geographic location, such as city or region

Information about how you interact with the Site

Tracking Technologies

We may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies to understand how visitors interact with our Site, improve the user experience, and measure the effectiveness of our marketing and advertising campaigns.

These technologies may include services such as Google Analytics, Google Tag Manager, and Meta Pixel when enabled on the Site.

2. How We Use Your Information

We may use the information we collect to:

Respond to your estimate request or inquiry

Contact you regarding your project

Schedule consultations, estimates, or other appointments

Provide information about our pergola, fencing, gate, deck, exterior painting, staining, and related outdoor services

Send confirmations and project-related communications by phone, email, or SMS where permitted

Follow up regarding your inquiry, estimate, or requested services

Manage customer inquiries and project-related communications

Improve our Site, services, and customer experience

Understand how visitors use our Site

Measure the effectiveness of our marketing and advertising campaigns

Maintain appropriate business records

Protect against fraudulent or unauthorized activity

Comply with applicable legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share personal information with trusted third-party service providers that assist us in operating our business and providing our services. These providers may assist with website hosting, customer relationship management, database management, communications, email, SMS messaging, analytics, advertising, scheduling, and other business operations.

These third-party service providers are permitted to process information only as necessary to provide services on our behalf or as otherwise permitted by law.

We may also disclose personal information when required by applicable law, regulation, court order, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or property.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

4. Cookies and Tracking Technologies

Our Site may use cookies, pixels, and similar tracking technologies to improve website functionality, understand visitor activity, analyze website performance, and measure marketing effectiveness.

Cookies are small files that may be stored on your device when you visit a website.

You can control or disable certain cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.

Third-party analytics and advertising providers may collect and process information according to their own privacy policies and terms.

5. SMS, Phone, and Email Communications

If you provide your phone number or email address and request information from Prestige Pergolas & Straight Fencing, we may contact you regarding your inquiry, estimate request, appointment, project, or related services.

If you consent to receive SMS communications, message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance.

You may opt out of marketing emails by using the unsubscribe option provided in applicable marketing communications or by contacting us directly.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Lead and customer information may be retained for the duration of our business relationship and for a reasonable period afterward for follow-up, customer service, record-keeping, dispute resolution, legal compliance, and other legitimate business purposes.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements and our business practices.

7. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you

Request correction of inaccurate or incomplete personal information

Request deletion of certain personal information

Opt out of certain marketing communications

Withdraw consent where processing is based on your consent

To submit a privacy-related request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmission over the Internet, electronic communication, or electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites, platforms, or services.

Prestige Pergolas & Straight Fencing is not responsible for the privacy practices, security, availability, or content of third-party websites or services.

If you follow a link to a third-party website, we encourage you to review that website's privacy policy and terms before providing personal information.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children under the age of 18.

If you believe that a child has provided personal information to us through our Site, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, or legal requirements.

When we make changes, the updated Privacy Policy will be posted on this page and the Effective Date at the top of the policy will be revised.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

12. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have questions about how your personal information is handled, please contact us:

Prestige Pergolas & Straight Fencing

Yukon, Oklahoma

Phone: (405) 410-6768

Email: [email protected]

Website: prestigepergolasandstraightfencing.com